Good Web Design Builds Trust

A research study, Trust and Mistrust of Online Health Sites, suggest that web site design has an impact on user trust.

The goal of the study was to answer this question:

How much impact does design have on trust and mistrust of health websites and how much impact does the quality of the content have?

For the test, 15 participants were directed to search the internet for health information that was relevant to them, and then they were asked to discuss their first impressions of the websites they visited.

Of all the factors that were mentioned for rejecting or mistrusting a website, 94% were design related; only 6% were content related.

Good Design matters, even for your church website.

We know that the Gospel is a stumbling block to some and foolishness to others (1 Corinthians 1:23). Let’s not add another hindrance to the Gospel with poorly designed websites.